Employers need to think twice before creating social medial policies that ban employees from posting comments that are critical of their employers on sites like Facebook and Google+.

The NLRB recently ha been aggressively scrutinizing employer regulations of employees' use of social media – even where the workforce is not unionized. Even where the employee is insubordinate, complaints on a social network may be protected.

The NLRB bases this protection under Section 7 of the NLRA which protects employees' rights to engage, or refrain from engaging, in concerted activities for the purposes of collective bargaining or other mutual aid and protection. (29 U.S.C. § 157).

Generally speaking, a social media post is protected if an employee is: (1) acting with or on the authority of other employees, (2) seeking to initiate or induce or prepare for group action, or (3) bringing group complaints to management’s attention.

Note, however, that individual complaints may merely be a personal gripe, and therefore, a termination based on such a post may not be unlawful.

 
 
The National Labor Relation Board (NLRB) recently found that an employer cannot require employees to sign arbitration agreements that prohibit class action claims.  D.R. Horton, Inc., 357 NLRB No. 184 (January 3, 2012)

This ruling applies to all employers covered by the National Labor Relations Act (NLRA), regardless of whether the employees have unionized or not.  The Board held that the prohibition on class claims violates workers’ rights to engage in concerted activities under Section 7 of the NLRA and constitutes an unfair labor practice.

This case will be a tool for employees to further their rights in the workplace and will likely be challenged by many employers.  However, for now, its one of the most significant cases since AT&T Mobility LLC v. Concepcion, 131 S. Ct. 1740 (2011) ("Concepcion") (when the U.S. Supreme Court upheld the validity of class action waiver provisions in consumer arbitration agreements under the Federal Arbitration Act).

See the full opinion:  
www.state.il.us/court/CircuitCourt/CivilJuryInstructions/default.asp